Dom Ferris

I oversee relationships with Maker, Amazon, and Tapcart, strategizing to boost revenue. I work closely with the Founders, COO, and marketing to align our brand vision and messaging accurately. Coordinating with marketing, I schedule concurrent project updates and incorporate standard Shopify practices to optimize our catalog across sales channels. Additionally, I manage Culprit's mobile app interface design and ensure quality assurance practices are implemented and executed.

I streamlined the onboarding for Pain Academy's online physical therapy program, consolidating various processes into one seamless Quick Start, reducing the signup-to-completion time from over 2 weeks to an average of 6.1 hours. Additionally, I spearheaded the branding, UI design, and WordPress development for Feel Good's initial 12-week online course.

I utilized responsive style guides to create components for 20+ national campaigns, reaching 5,000+ North American locations for brands like McDonald's, Dunkin, and Chick-fil-A. Leveraging JavaScript ES6, React, Svelte, and more, I contributed to industry-standard frameworks within monorepo and polyrepo environments. I used SSH to resolve production issues by tunneling into remote devices and integrated third-party APIs to improve data accuracy. I authored five detailed technical guides, cutting support issues and increasing the efficiency of team operations. In Agile, I assisted in drafting user stories over 30+ sprints & 100+ tasks. Using Switchboard, a product of Coates, I managed media for optimal content delivery, led training sessions, maintained QA standards, and published web content via Switchboard CMS to elevate customer experiences.

I maintained 40+ static websites for Page Bird's clients, utilizing a tech stack including Jekyll, Ruby on Rails, Liquid, Stimulus.js, PostgreSQL, HTML, CSS, and JavaScript, employing object-oriented programming industry standards and adhering to Page Bird's best practices. Collaborating asynchronously with the development team, I crafted two static websites, designed and built 12+ pages, and handled tickets to ensure robust customer support. My role extended to assisting small businesses in launching, updating, and maintaining effective marketing websites via Page Bird's services, contributing to their online success.

I constructed and designed component-based pages utilizing React Native, Next.js, and Expo for both web and native platforms. This involved collaborating closely with the Director of Technology and other volunteers to troubleshoot issues and implement new features. Our collective efforts aimed to bolster Spicy Green Book's businesses by enhancing functionality and addressing challenges of the application to ensure continual growth and support.

I oversaw end-to-end post-production for Viacom-owned WHOSAY's in-house productions. This consisted of managing collaborations with production, art departments, and campaign managers for global, multi-million dollar ad campaigns spanning brands like Google Pixel, McDonald’s, Procter & Gamble, and more. My duties included organizing media, guiding freelance editors through post-production while incorporating client revisions, and liaising with vendors for specialized tasks like visual effects, audio mixing, and music composition. I managed quality assurance, adhered to brand and legal guidelines, and handled final asset delivery for broadcast, web, and social platforms. Additionally, I maintained industry-standard practices for server upkeep, data management, and archiving.

I handled comprehensive video editing for promotional, narrative, and internal content across gaming titles like League of Legends and Minecraft. Collaborating closely with the Creative Producer, I oversaw post-production throughout each project's lifecycle. Managing a team of freelance editors, I ensured timely deliveries for multiple simultaneous deadlines. Additionally, I worked in tandem with the marketing team, guaranteeing cohesive and precise messaging in the content produced.